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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Masters

March 13, 2026

1  out of  5
rating by Sherry Masters
"Heather was very helpful and assured me that my billing document was sufficient and I didn't have to make a special trip anywhere to get more information."
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Joe Hughes

March 5, 2026

5  out of  5
rating by Joe Hughes
"Randi has always been helpful and takes the time to work issues out always a pleasure to call"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Randi Galan’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bridgeton ."
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Rosanne F Cervone

March 5, 2026

5  out of  5
rating by Rosanne F Cervone
"Heather was helpful during my call. I had a couple of questions that came up because I was thinking about purchasing a new car. She was respectful, informative, professional and personable. Heather provided information about another topic, too. She even filled the role of "support person" due to one of my concerns. Heather has excellent customer service. She is a keeper!"
We responded:
"Thank you for your kind review of State Farm Agent Randi Galan’s Team. We appreciate it!"
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Kyle Mills

February 27, 2026

5  out of  5
rating by Kyle Mills
"Heather was very helpful and patient with helping my father in law with car and life insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Randi Galan’s Team! We deeply appreciate your kind words here in Bridgeton . "
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Ray Paul

February 25, 2026

5  out of  5
rating by Ray Paul
"Jordan is a very professional young lady and very helpful"
We responded:
"Ray, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Randi Galan’s Team!"
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Samantha Pennese

February 25, 2026

5  out of  5
rating by Samantha Pennese
"Heather was absolutely amazing to work with. She made the entire insurance process simple and stress-free, explained all my options clearly, and helped me find the best coverage for my needs! Anytime I had a question she responded quickly and was always professional and friendly. I highly recommend Heather if you want someone knowledgeable who actually cares about her clients."
We responded:
"Samantha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Randi Galan’s Team here in our Bridgeton office. "
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Karen Johns

February 24, 2026

5  out of  5
rating by Karen Johns
"Very friendly and helpful throughout the process. Everything taken care of in a timely manner. Especially helpful with getting my daughter's truck insured while she is out of state. The reason I chose "reasonably priced" and not higher is only because we are in NJ and it is such a high auto insurance rate overall. This was the best price we found after investigating several companies."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Randi Galan’s Team. "
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Maria Santiago

February 23, 2026

5  out of  5
rating by Maria Santiago
"Heather was so professional today on the phone and dealt with my situation quickly. She double-checked with the payment and made sure it went thur. I have been with this company for many years and referral to anyone who can do business with them. Anyone who answer the phone or you come in the office they treat you like family always"
We responded:
"Thank you so much for the 5-stars, Maria! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Martina Thompson-Mitchell

February 20, 2026

5  out of  5
rating by Martina Thompson-Mitchell
"Heather is absolutely amazing. She is throrough and patient. She explains everything."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Randi Galan’s Team. "
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Tashon Baker

February 20, 2026

5  out of  5
rating by Tashon Baker
"Good fast service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kylie B

February 9, 2026

5  out of  5
rating by Kylie B
"Jordan was extremely helpful and made my process very clear and easy!"
We responded:
"Thank you so much for the 5-stars, Kylie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Randi Galan’s Team anytime."
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ron longo

February 4, 2026

5  out of  5
rating by ron longo
"As an agency, you guys are great.but I do have multiple complaints on same subject that still has not been addressed?????all complaints were made verbally to all parties multiple times. It has been six months ¿???🤔it's on you and out of my control but I am seriously offended and know how to tell others....."
We responded:
"Hi Ron. Thank you for sharing your feedback and for your kind words about our agency. We know Insurance pricing in New Jersey can feel challenging and we want to ensure you’re receiving the best value possible. We will reach out to schedule a full policy review so we can review coverages as well as discounts to maximize all of your savings opportunities. Thanks again for your patience and opportunity to improve your experience."
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Ada Irene

January 30, 2026

5  out of  5
rating by Ada Irene
"Heather was extremely helpful and very personable. I had a lot of questions for my policy change and she walked me through every step of the way."
We responded:
"Thanks so much for the fantastic rating, Ada! We are so glad you had a positive experience with us here on State Farm Agent Randi Galan’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Anaysia Davidson

January 23, 2026

5  out of  5
rating by Anaysia Davidson
"Heather is amazing Always a pleasure to work with the insurance company and the team members"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Randi Galan’s Team! We deeply appreciate your kind words here in Bridgeton . "
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Marjorie Jackson

January 19, 2026

5  out of  5
rating by Marjorie Jackson
"I had the pleasure of talking with Jordan Galan for over an hour she provided me with a comprehensive Homeowners Insurance Policy breakdown. Jordan really educated me about all the many aspects of coverage and didn’t just set my policy up in a one size fits all manner. Jordan explained the reasoning behind each type of coverage and why the amount of coverage she was suggesting was correct. She went out of her way to help me navigate a process I had no experience in and saved me hundreds of dollars per month. Jordan also helped lessen my anxiety about the affordability of a new/ different Homeowners Insurance Policy and showed me how it would also be possible to purchase Life Insurance when I’m ready. Jordan took the time to help me achieve my goals and I will be returning to her for all my Insurance needs I couldn’t be more satisfied!"
We responded:
"Thank you for taking the time to leave such a great review, Marjorie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Terri Morris

December 16, 2025

5  out of  5
rating by Terri Morris
"Heather was 100% on point with my needs"
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Tanyell Brown

November 3, 2025

5  out of  5
rating by Tanyell Brown
"Very respectfully and friendly every time I call when I have a question. Jordan is always there to the rescue"
We responded:
"Tanyell, thank you for the five star review of Jordan's service. We appreciate your business!!"
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Monique Amedee

November 3, 2025

5  out of  5
rating by Monique Amedee
"Jordan was awesome and always willing to help and find different ways to get any assistance that I needed if she didn’t know, she definitely got back with me in a timely fashion. State Farms is one of the best but I wish I could’ve stayed but in the near future, I probably will definitely go back if the opportunity approaches itself again I recommend State Farm to anyone"
We responded:
"Thank you so much for your kind words Monique! We're thrilled that Jordan was able to assist you and provide helpful solutions. We truly appreciate the recommendation and hope to serve you again in the future. If you need anything don't hesitate to reach out!"
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Wendy Gonzalez

November 1, 2025

5  out of  5
rating by Wendy Gonzalez
"I recently received help from Monse with reviewing and getting quoted for a car policy. She’s been super helpful. Monse broke down all my options and explained them well. I definitely recommend reaching out to her. And while I did not require assistance in Spanish, Monse asked me if needed, she could talk to me in Spanish. I’m glad to know she can offer services to the community."
We responded:
"Thanks so much for the review of Monse's service in quoting your auto policy. We very much appreciate the 5 star review!"
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Kimberly Allen

October 30, 2025

5  out of  5
rating by Kimberly Allen
"Jordan was fantastic! She was very knowledgeable and thorough and helped me find every available discount for our auto insurance. Thank you so much!!"
We responded:
"We appreciate the review, and are delighted to hear you had a great experience with Heather! If you need anything at all, don't hesitate to give us a call."
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Karen Merino

October 28, 2025

5  out of  5
rating by Karen Merino
"I’ve had the pleasure of working with Monse! She is exceptional and very knowledgeable. Personally, insurance for me is very frustrating to deal with, but Monse made it a pleasant experience. She answered all my questions, explained all my options, and most importantly —saved me money!! I encourage you to reach out to Monse if you are looking for assistance with and/or information on a new policy."
We responded:
"Thank you Karen for sharing your experience with our office and the great service provided by Monse. We are always here to help whenever you have questions! "
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Samantha

October 10, 2025

5  out of  5
rating by Samantha
"Heather was a breath of fresh air. Meaning I feel and felt totally relaxed while she completed everything that we needed to do. I 100% recommend her🙂"
We responded:
"Thank you for the 5 star review and recommendation Samantha! We appreciate your feedback. "
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David Schwartz

September 22, 2025

5  out of  5
rating by David Schwartz
"Heather was helpful with my questions!!!"
We responded:
"Thank you David for your 5 star review of Heather's service. We are always here to help!"
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John Headley

September 8, 2025

5  out of  5
rating by John Headley
"Jordan took the time to review my policy before renewal and offered soild advice on the coverages needed in todays world. They have always been good to me and I will recommend Randi Galan every chance I get!"
We responded:
"Thank you so much for your review John, and for recommending our office. We very much appreciate it!"
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Mark Fordham

September 6, 2025

5  out of  5
rating by Mark Fordham
"Really excellent service. Quick to help, and Heather goes the extra mile. Twice now she has helped me in my time of need, beyond what is expected, and has carried on the fabulous service that I have always experienced from State Farm."
We responded:
"Hi Mark. We really appreciate the five star review on the service you have experienced from our agency. When you need us we will always be there! "